GENERAL INFORMATION

Information to the user of the existence of a file and request for consent for the automated processing of the data In relation to the personal data provided by the interested parties in the forms enabled on the eladio.gal website, it is reported that it is strictly complied with current regulations on the protection of personal data and that the data provided, where appropriate, will be included in a file that is the responsibility of almacenes eladio, s.a. (hereinafter, the Owner or Publisher) for their treatment in accordance with the purposes described in this Privacy Policy and in the forms provided in each case, the interested parties giving their consent for said treatment by accepting this privacy policy or by sending information by any of the means provided on the website.

The personal data collected through the eladio.gal website, or that the user voluntarily provides through electronic forms and/or by email will be treated in accordance with the provisions of current regulations on the protection of personal data. , in compliance with which the following treatment information is provided:

Responsible for the treatment:

The entity responsible for data processing is the following:

 

Denomination:	almacenes eladio, s.a.
NIF:	A15081557
Home:	Rua de Castelao, 27, 15900 Padrón – A Coruña

Purpose of the data

The Owner collects certain personal data that is voluntarily entered by users in the different forms (“Contact now”, “Access”, “My Account”, “Instant Payment”, “Opinions” and “Shipping address”) that exist in the eladio.gal website. The data is used for the following purposes:

Manage requests for information, contact or resolution of incidents made by users through the contact methods published on the website (“Contact now”).

Manage user profiles, orders, returns, addresses, wish lists and discount vouchers (“Access” and “My Account”)

Manage comments published and/or shared by website users (“Opinions”).

Mandatory data

Mandatory fields are identified as such by the use of an asterisk (*) or by expressly indicating their need (mandatory). In case of not filling in the mandatory fields, it would not be possible to manage the request sent or the order of the users.

Rights of access, rectification, cancellation and opposition

Interested parties can exercise their rights of access, rectification, cancellation and opposition, and revoke the consent given in each case for the treatment and/or transfer of their data, at any time by requesting it by postal mail to the owner, at the following address: Rua de Castelao, 27, 15900 Padrón – A Coruña or by sending an email to the following email address info@eladio.gal. In any case, the request must be accompanied by a copy of the official document proving the identity of the data owner.

transfer of data

The communication of the data is linked to the very purpose for which the data has been entered and therefore related to the free and legitimate acceptance of the legal relationship between the interested parties and the owner, whose development, compliance and control necessarily imply the connection of the data and that includes the necessary transmission of the same. By accepting this privacy policy, the interested parties declare that they have been informed and consent, without reservation, to the communication of their data in the terms indicated in this clause. Interested parties may revoke the consent given as indicated in this policy.

In order to comply with the purposes that we describe in this Privacy Policy, we transfer certain user data to third parties that provide us with services that we offer to our clients:

-Financial entities

-Providers of services related to customer service.

-Providers and collaborators of services linked to advertising and marketing.

Users must refrain from providing personal data of other people, unless they are expressly authorized by them, to provide them and have been previously informed of the conditions applicable to the processing of their data in accordance with the provisions of this Privacy Policy. The owner may contact users at any time to prove the existence and content of the aforementioned authorizations.

Google

The Google Ads pixel has been installed on this website. The main objective of this action is to monitor the behavior of users who have accessed the public campaigns.online itaries linked to your business. Among others, this pixel offers valuable information such as the pages the user has visited, what products they have added to the cart or if the payment has been completed.

When accessing eladio.gal, the Google Ads pixel automatically sets a cookie. This cookie automatically establishes a pseudonymous cookie identification and the pages you visit to enable the functions explained in the previous point.

The data collected in this context will be deleted after the Google services have ceased to be used for their intended purpose and at the end of their use. You can consult more about Google's Privacy Policies here https://policies.google.com/privacy?hl=es

If desired, users of your website may disable the use of cookies and identifiers on this page https://adssettings.google.com/authenticated

Social networks: Facebook

On this website we have integrated the Facebook pixel. The functions that we use of said pixel are the following:

Facebook Connect (study of access data to display ads based on the user's Facebook interests)

Facebook Custom Audience (study of access data for advertising purposes directed at third parties)

Facebook Pixel Remarketing (analysis of access data on product pages with the aim of displaying ads based on preferences on Facebook)

Events: orders and purchases

When accessing eladio.gal, the Facebook pixel automatically sets a cookie. Said cookie automatically establishes a pseudonymous cookie identification and the pages you visit to enable the functions explained in the previous point.

The data collected in this context will be deleted after the Facebook services have ceased to be used for their intended purpose and at the end of their use. You can consult more about Facebook's Privacy Policies here https://www.facebook.com/about/privacy/

Social networks: Twitter

On this website we have integrated the Twitter pixel, with the aim of measuring what happens after users view our ads on Twitter. When accessing eladio.gal, the Twitter pixel automatically sets different cookies with which it identifies the user.

The data collected in this context will be deleted once the Twitter services have ceased to be used for their intended purpose and at the end of their use. You can consult more about Twitter's Privacy Policies here https://twitter.com/es/privacy

oniad

It is a display advertising tool. Optimizes the advertising and announcements that we show to users, based on their browsing behavior through this website. Some of the data analyzed by Oniad for subsequent analysis and execution of subsequent campaigns are, for example: number of visits to the web, products viewed, searches, etc...

You can learn more about Oniad's Advertising Policy here https://oniad.com/politica-de-privacidad/

Data retention period

The data will be kept for the time necessary to respond to the request made by the user. Subsequently, the data may be kept for a maximum of 5 years.

Security

The owner ensures the absolute confidentiality and privacy of the personal data processed, adopting security measures, of a technical and/or organizational nature, necessary to avoid alteration, loss, treatment or unauthorized access to the data, thus guaranteeing the their safety. The owner will not respond in any case to incidents that may arise regarding personal data when they derive either from an attack or unauthorized access to the systems in such a way that it is impossible to detect due to the security measures implemented.

cookies

The Publisher only uses, where appropriate, cookies to carry out the exchange of data through electronic communication networks, or when these are strictly necessary for the provision of a functionality, which is part of an information society service, expressly requested by the user. In the event that the use of cookies does not fulfill any of the indicated purposes, the Publisher will request the user's informed consent for the use of said data storage and recovery devices on their computer (for example, through a pop-up window or through a layered information system). The cookies that are used do not contain personal information that identifies the user. In any case, the user can configure their browser so that cookies are not installed or to receive a warning on the screen each time a cookie wants to be installed, being able to decide at any time if they want to accept it or not. To know the policy of installation and management of data storage and recovery devices

See the Cookies Policy in terminal equipment of the website.

Veracity of the data

Users are responsible for the veracity of the data provided, agreeing not to enter false data and to proceed to modify them if necessary.

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Text to accompany the web forms:

Contact Form

Information on Data Protection

Responsible for treatment: almacenes eladio, s.a.. Purpose of the data: we will use the information you provide us to answer your query, to contact you and to send you the information you request. The legitimacy is the consent of the person requesting the information. The recipient of this data is the staff of warehouses eladio, s.a. You can exercise your rights of access, rectification, deletion and other rights by contacting us.